Returns & Refunds Policy

At MERACH, we are committed to your fitness journey and offer a 30-day return window for products in original condition and packaging. If you are not completely satisfied with your equipment, our team is here to ensure a smooth and transparent refund process.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team at [email protected] with your order number and the reason for your return.

• 2.
  Receive Return Authorization

  Once approved, we will provide you with a Return Merchandise Authorization (RMA) number and the designated shipping address.

• 3.
  Pack and Ship

  Securely pack the equipment in its original box with all manuals and accessories included to avoid restocking fees.

• 4.
  Inspection and Refund

  After our warehouse inspects the returned item, your refund will be processed to your original payment method within 7-10 business days.